Do You Exercise Inclusive Listening?
- Author: Heather R Younger
- Word Count: 221
Read the news article
I had a recent team meeting where I brought our Caring Leadership coaches together to discuss an idea regarding the community. The call ended up going in an entirely different direction, but ended up in an amazing place. As the conversation grew, many strong opinions came forth on all sides, but I trusted each of them individually to carry everything out well. Could the call have flown off the rails?
Sure. But because I was open to hearing all of these different opinions. I was practicing an essential part of caring leadership: inclusive listening. Having the willingness to hear from diverse voices and accept dissenting opinions not only supported my team to continue their conversation in an authentic way, but also allowed each participant to be and feel heard. Inclusive listening can apply to all areas of your life.
It’s an ongoing skill that you can constantly improve, especially when it comes to leadership. Here are a few ways to do that: Don’t Just Listen; ACT! As diversity grows around you, in the workplace or otherwise, you’ll likely find yourself coming to head with personalities you haven’t encountered before.
Article written by: Heather R younger who is a diversity & inclusion, Customer Experience speaker from Denver, CO
Contact us at Speakers Inc and follow us on LinkedIn
Further articles you may enjoy:
- (51)
Speakers Inc, Los Angeles has available to present Keynote Speakers | Motivational | Leadership to open or close your next Los Angeles, California event or conference. Speakers Inc is a leading speaker Bureau that brings you excellent Speakers | Motivational | Leadership speakers that deliver keynotes over 500 times per year. Our culture speakers are […]
- January 21, 2023
- (11)
Solly Moeng is an experienced professional Political journalist and Branding Speaker with a career that has seen him manage a variety of branding projects in various sectors and in countries spanning several continents. He is an established independent media professional with specialisation in Reputation Management, Stakeholder Engagement Strategies, Strategic Internal & External Communications, PR and […]
- December 20, 2022
- (47)
In an era where customer expectations are higher than ever, many Retail Businesses Are Failing at Customer Service and experience. Despite technological advancements and increased competition, the quality of customer interactions has seen a noticeable decline. The Failing at Customer Service Quality Recent studies highlight a troubling trend: customer satisfaction is at a decade low. […]
- April 22, 2025
- (2)
I have been leading companies for 25 years, You don’t have to be a genius to be a leader of genius! – my earliest challenges were to rebuild a broken Porsche brand and then to inspire the team at BMW GB to achieve a 500% improvement in profit while transforming the service levels of an […]
- January 13, 2023
- (19)
The Power of Storytelling: Why It’s the Most Booked Skill in Keynote Speaking Today In 2025, one speaking skill continues to stand out across every stage, industry, and audience: storytelling. While expertise and credentials remain important, the ability to tell a compelling story has become the most booked and valued asset in keynote speaking today. […]
- December 17, 2025
- (5)
The pandemic may be easing up in many parts of the world, but its effects will forever shape how we live, work and shop so here are 3 Strategies to Reach Post-COVID Customers The past two years have brought unbelievable challenges and changes. Throughout the uncertainty, people have evaluated their priorities and lifestyles. A full 50% […]
- December 13, 2022
- (20)
When the Show Doesn’t Go On: Hard Lessons From a Speaker No-Show If you’ve ever booked talent for a high-stakes event, you know the pressure: a packed ballroom, a waiting audience, and the expectation that everything will go perfectly. But what happens when your star speaker… just doesn’t show? We recently faced that nightmare with […]
- June 4, 2025
- (3)
The latest jobs report–published August 5–showed that the United States added over half a million new jobs in the month of July. Are we on the brink of an Un-Recession? Unemployment is at or a near a 50-year low. Both points add credence to a growing number of economists who are pushing back against the […]
- December 23, 2022
