I had a recent team meeting where I brought our Caring Leadership coaches together to discuss an idea regarding the community. The call ended up going in an entirely different direction, but ended up in an amazing place. As the conversation grew, many strong opinions came forth on all sides, but I trusted each of them individually to carry everything out well. Could the call have flown off the rails?
Sure. But because I was open to hearing all of these different opinions. I was practicing an essential part of caring leadership: inclusive listening. Having the willingness to hear from diverse voices and accept dissenting opinions not only supported my team to continue their conversation in an authentic way, but also allowed each participant to be and feel heard. Inclusive listening can apply to all areas of your life.
It’s an ongoing skill that you can constantly improve, especially when it comes to leadership. Here are a few ways to do that: Don’t Just Listen; ACT! As diversity grows around you, in the workplace or otherwise, you’ll likely find yourself coming to head with personalities you haven’t encountered before.
Article written by: Heather R younger who is a diversity & inclusion, Customer Experience speaker from Denver, CO
Contact us at Speakers Inc and subscribe to our Podcast Channel
Here are six ways to create psychological safety to re-engage and reassure today’s anxious, disengaged and lonely workforce. Teams can be lonely places. People can feel vulnerable and exposed if they believe their teammates don’t support their ideas or appreciate their work. These interpersonal struggles intensify for remote workers who lack the support of a nodding ally […]
What are the warning signs of an empty resilience tank? HOW TO KNOW WHEN IT’S TIME TO PAUSE In my experience, there are four primary indicators that tend to show up each time my resilience tank is running low. They don’t always show up in the same order but, without fail, they will show up […]
Connection with someone takes more than common interests of What Makes People Click. It also takes this. Do you know who created the world’s first social network? It wasn’t Zuckerberg, Dorsey, or Tom from MySpace. It was the person who kindled the first fire. The fire’s loud crackling, billowing smoke, and beautiful orange glow attracted others […]
Corporate Events for 2025 have always been pivotal in fostering professional connections, enhancing brand presence, and sharing groundbreaking ideas. In 2025, this industry is experiencing transformative changes fueled by technology, sustainability, and evolving attendee expectations. Below, we explore the top trends redefining corporate events this year. Emerging Trends in Corporate Events for 2025 1. Hybrid Events […]
What Is Customer Experience? Why It’s the Business Strategy You Can’t Afford to Ignore In today’s ultra-competitive marketplace, your product or service alone isn’t enough to guarantee growth. What truly sets businesses apart now is the way they make people feel—before, during, and after a transaction. That’s where Customer Experience comes in. But before you […]
Versatile Role of Event Emcee, whether they are conferences, seminars, or workshops, are essential for bringing people together, sharing knowledge, and fostering connections. However, the success of an event often hinges on the effectiveness of its host or moderator. These individuals play a crucial role in guiding the audience through the program, maintaining engagement, and […]
How to make change work for you, As human beings, we don’t look at change and think, “Hmmm I want more of that.” Given my own relationship to and with change, I challenged myself to figure out why this is true. Why do we avoid change? Why does change create stress, fear and uncertainty? The […]
Diversity in Speaker Lineups has become a buzzword in the event industry. Conference organizers, corporate summits, and industry panels all claim to be making strides toward inclusivity. Promotional materials showcase smiling, multicultural speaker lineups. But beneath the surface, a difficult question remains: Are events truly diverse, or are we just witnessing performative inclusion? Despite increasing […]
Our Mission:
© All rights reserved 2025. Designed using Voxel
