Search....
CTRL+K
Search....
CTRL+K
I recently stayed at a five-star hotel and found a major marketing problem lurking in the wardrobe in my room and then realised everything you do is marketing Upon check-in I was welcomed enthusiastically, and my membership status recognised with a room upgrade.
I was even presented with a welcome gift to thank me for my loyalty. I made my way up to my room and my luggage was promptly delivered to my room by the cheery concierge. At this point, I have paid just over $300 to the hotel and had my credit card authorised for a further $100 for incidentals.
I opened the wardrobe to hang up some clothes and my heart sank. With 5-6 positive touchpoints in my experience so far — all that said ‘we value your loyalty’ — I was now faced with coat hangers that say ‘we assume you’re a thief’. I realise that in the scheme of things, annoying coat hangers that are permanently attached to prevent theft is a pretty minor issue.
But it’s still sending a covert message that belies what the hotel is going to great lengths to communicate overtly. Come on hotels, you can do better.
If you really do value my loyalty, give me some proper coat hangers. I promise I won’t steal them.
Contact us at Speakers Inc and subscribe to our Podcast Channel
Wildlife motivational speakers are unique in the world of keynote speakers. They draw from the wonders of nature and their experiences in the wild to inspire and motivate audiences. These speakers often possess backgrounds as conservationists, wildlife experts, adventurers, and environmentalists. Their messages are not only about protecting the planet but also about leadership, resilience, […]
In the fast-paced world of corporate Events with Unforgettable Experiences, and not creating a memorable experience is no longer optional—it’s a necessity. Event planners today juggle tight budgets, high expectations, and evolving attendee preferences. Whether it’s a company retreat, product launch, or annual conference, your goal is to impress, inspire, and innovate. This blog post […]
Captains Log 13th -17th June 29 05’474 N 128 01’447W Pacific Ocean Milestones-The waterline/ Hatches & rouge waves/MOB take 2 -Injuries /Slow is pro / It’s all shifting / Maslow’s hierarchy of Needs / Story of the clever turd! / Shifting spaces / Into the light.. Breakthrough/ Flicker on! / Shifting goalposts/ Threading the needle/ […]
Last month, something happened to me at an event that hasn’t happened in well over a decade and How to Overcome the Fear of Public Speaking. I wish it were something cool like audience members throwing money and candy at me as they cheered “Bravo!” and “Encore!” But that’s never happened, and probably never will. […]
The Mindset That Moves Mountains: 5 Speakers Who Turned Adversity into Power What if the next speaker you booked didn’t just deliver a keynote… …but ignited a fire inside every person in the room? ⚠️ These aren’t just speakers. They’re survivors, warriors, and visionaries who turned tragedy into triumph. They didn’t just “overcome adversity.” They […]
Artificial Intelligence (AI) is rapidly transforming industries worldwide, and at the forefront of this revolution are visionary keynote speakers who inspire and lead the discourse on AI development and innovation. Here are some of the most influential Leading in AI Keynote Speakers making significant strides in 2025: 1. Jensen Huang – The Visionary Leader As […]
Navigating Tomorrow: The Future of Hybrid Event Planning In the ever-evolving landscape of event planning, the emergence of hybrid events has marked a paradigm shift in how we gather, connect, and share experiences. As the world continues to grapple with the implications of a global pandemic, the hybrid model has proven to be more than […]
Leaders…You Don’t Need To Have All The Answers for when Juli Shulem was in high school, there was a teacher that had a brilliant line when he was asked a question that he didn’t know the answer to in the moment. He would state: “That is beyond the scope of this course,” with a smile. […]
Our Mission:
© All rights reserved 2025. Designed using Voxel
