{{ item.label }}
{{ item.value ? item.value : currencyFormat( item.amount ) }}
Subtotal
{{ currencyFormat( pricing_summary.total_amount ) }}
If you book Dan Gingiss for a keynote talk he will include 100 copies of his book for free.
The Experience Maker: How to Create Remarkable Experiences That Your Customers Can’t Wait to Share
Competition is tougher than ever these days and competing on price or product just doesn’t work as well anymore. So how can companies stand out in a crowded marketplace that is constantly evolving?
The answer is customer experience, and the best part about customer experience is that it’s delivered by human beings which are unique to a company. Named a Top Business Book of 2021 by Forbes, The Experience Maker helps managers and executives focus on customers who are already spending money with their company rather than spending more money on marketing new customers.
In The Experience Maker, Dan Gingiss teaches that creating a remarkable experience for customers will ensure they become a company’s best marketers and salespeople.
By learning from the successes of other companies and applying the proprietary WISER method (Witty, Immersive, Shareable, Extraordinary, Responsive), managers and executives learn to create remarkable experiences that their customers will want to talk about with friends, family, and social media followers.
Contact us at Speakers Inc and download our Mobile App
Publisher : Morgan James Publishing (September 14, 2021)
Language : English
Paperback : 212 pages
ISBN-10 : 163195458X
ISBN-13 : 978-1631954580
Item Weight : 11.2 ounces
Dimensions : 6 x 0.5 x 8.75 inches
Dan Gingiss stands as an expert in customer experience (CX). With over two decades of experience in marketing and CX, Dan has honed his craft to understand that in today’s landscape, companies no longer compete solely on price or product superiority. Instead, they vie for attention and loyalty through the delivery of exceptional customer experiences.
Having served as the Head of Digital Customer Experience and Social Media at Discover Financial Services, Dan’s insights into the importance of CX were not just theoretical but grounded in practical experience. This pivotal role provided him with firsthand understanding of how a superior customer experience strategy can propel a business ahead of its competitors.
A Pathway to Expertise
Dan Gingiss’s journey into the realm of customer experience and marketing began over two decades ago. Throughout his career, he has been driven by a passion for understanding consumer behavior and identifying strategies to enhance their interactions with brands.
Armed with a degree in marketing, Dan embarked on his professional journey, where he quickly rose through the ranks due to his innovative approaches and keen insights. His tenure at Discover Financial Services marked a significant milestone, where he spearheaded digital customer experience initiatives and social media strategies. Here, he witnessed firsthand the transformative power of prioritizing CX in shaping brand perception and driving business success.
Dan Gingiss stands as an expert in customer experience (CX). With over two decades of experience in marketing and CX, Dan has honed his craft to understand that in today’s landscape, companies no longer compete solely on price or product superiority. Instead, they vie for attention and loyalty through the delivery of exceptional customer experiences. […]
No results available
ResetExcellent0%
Very good0%
Good0%
Fair0%
Poor0%
Zion Unmatched is an extraordinary, deeply inspirational photo essay follows elite wheelchair racer, wrestler, America’s Got Talent contestant, and Netflix documentary star Zion Clark. Zion Unmatched This stunning photographic essay showcases Zion Clark’s ferocious athleticism and undaunted spirit. Cowritten by New York Times best-selling journalist James S. Hirsch, this book features striking, visually arresting images and an […]
Work with What You Got is about Elite wheelchair racer, wrestler, and America’s Got Talent contestant Zion Clark joins with New York Times best-selling author James S. Hirsch for a stunning memoir—recounting childhood adversity, awe-inspiring perseverance, and self-invention. When a baby named Zion Clark was born in 1997 to an imprisoned, drug-addicted mother, his future […]
Unstoppable Teams by Three-time Navy SEAL platoon commander and founder of Perfect Fitness reveals how to put together teams that can accomplish any objective–by leveraging an unexpected set of values and priorities. SEALs and civilians operate in extremely different environments, but what makes both kinds of teams excel comes down to the same thing: service […]
In this truly remarkable life story “My Journey to the Top of the World”, Saray Khumalo shares her epic journey to the top of the Mount Everest. From her childhood in Zambia and Zaire, to a corporate career in South Africa, through marriage and motherhood, Saray harboured one overriding to reach the summits of the […]
Work, family, relationships—life is demanding. A high-stress situation, or Life on the X where all the pressures converge, could be right around the corner. How will you confront it? Your ability to succeed in stressful and challenging situations and seize opportunities depends on how you show up to face these moments. When you’re up against […]
Beating Chains is about Rusty Labuschagne who has been through a trauma few have experienced and disclosed. In 2003, the successful Zimbabwean businessman, who ran a safari outfit, flew his own aircraft and had a fishing resort on Lake Kariba, was framed by a poacher, the police, and the courts and wrongfully convicted of drowning […]
A Wall Street Journal and Washington Post Bestseller, Own It is a new kind of career playbook for a new era of feminism, offering women a new set of rules for professional success: one that plays to their strengths and builds on the power they already have. Own It | Sallie Krawcheck Weren’t women supposed to have “arrived”? Perhaps with […]
Left to Tell: Discovering God Amidst the Rwandan Holocaust by Immaculée Ilibagiza is a deeply moving memoir that recounts the harrowing experience of the Rwandan genocide through the eyes of a survivor. Published in 2006, this bestselling book details Ilibagiza’s extraordinary journey of faith, survival, and forgiveness during one of the darkest periods of human […]
In Led by Faith: Rising from the Ashes of the Rwandan Genocide, Immaculée Ilibagiza delivers a profoundly moving and inspirational memoir that chronicles her harrowing experience during one of the most tragic events of the 20th century. This powerful narrative offers readers an intimate look into Ilibagiza’s life as she navigates the horrors of the […]
Molly’s Game is now a major motion picture, written and directed by Aaron Sorkin and starring Jessica Chastain, Idris Elba, Kevin Costner, and Michael Cera—the true story of “Hollywood’s poker princess” who gambled everything, won big, then lost it all. Molly’s Game Molly Bloom reveals how she built one of the most exclusive, high-stakes underground […]
No results available
ResetOur Mission
© All rights reserved 2024. Designed using Voxel
Cookie | Duration | Description |
---|---|---|
cookielawinfo-checkbox-analytics | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics". |
cookielawinfo-checkbox-functional | 11 months | The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". |
cookielawinfo-checkbox-necessary | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary". |
cookielawinfo-checkbox-others | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other. |
cookielawinfo-checkbox-performance | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance". |
viewed_cookie_policy | 11 months | The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data. |