Harry Paul: Customer Service
- Highlights:
- Harry Paul is a highly regarded keynote speaker, delivering engaging, insightful, and motivational presentations to global audiences. His ability to captivate and inspire has made him a top choice for organizations seeking impactful change.
- Harry co-authored FISH! A Proven Way to Boost Morale and Improve Results, a global bestseller that has sold millions of copies. It remains one of the most influential business books of all time, focusing on improving workplace culture and productivity.
- With over two decades of experience, Harry specializes in employee engagement, customer service, and workplace productivity. His practical approach helps organizations create environments where employees thrive, leading to better customer experiences.
- Through his presentations and workshops, Harry has helped numerous organizations achieve measurable results, including improved employee morale, higher customer satisfaction, and increased productivity.
- Travels from: San Diego, CA
- **Fee range: $10,000 - $15,000
Keynote Topics
Creating A Culture of Excellence
Creating A Culture of Excellence helps you build a culture where everyone has passion and understanding for what they are doing. Continuously building the skills necessary to get the job done and remain competitive. Effectively communicate roles and responsibilities without confusion. Having the flexibility to do things differently in the ever-changing competitive business environment we all dwell in, and taking ownership for the productivity and profitability of the organization. Doing all this with a great attitude, having fun, being present and creating unique customer experiences.
Presented in a fun, interactive and informative session, Harry Paul shows you how to banish average forever and move continually towards excellence. You’ll understand and learn how to use the four tenets to achieving excellence in your organization; how to keep your excellence from being kidnapped by average and bringing excellence into both your professional and personal lives.
FISH!
A Remarkable Way to Boost Morale and Improve Results
Harry Paul brings the Fish principles to life in a fun, dynamic way. FISH! is based on the success of Seattle’s World Famous Pike Place Fish Market. Despite working 14-hour days in cold, wet and smelly conditions, the Pike Place fishmongers bring incredible joy, enthusiasm and accountability to work every day along with their “Thank God it’s Monday attitude.”
INSTANT TURNAROUND!
Getting People Excited About Coming to Work and Working Hard
Instant Turnaround! will show managers at any level what they can do to start an immediate, dramatic increase in productivity and profitability by transforming their workplace into a welcoming, rewarding space full of dedicated, energized and enthusiastic colleagues.
By tapping into the discretionary effort of their employees, managers and leaders will begin looking at measuring success in decades, not quarters.
DESTINATION: Work
Creating a workplace where people make decisions based on the mission of the organization, recognizing and appreciating hard work and coming to work every day with an attitude that they can and will make a difference.
Gleaned from his bestselling books including FISH!, REVVED! and the soon to be released INSTANT TURNAROUND! participants get information they can use right away that will turn work into a productive, profitable, rewarding and fun destination.
FISH!ing for Customer Service
FISH!ing for Customer Service shows you and your employees how to create memorable customer experiences that cannot be duplicated by your competition. Why?
These experiences are created and delivered by your people. FISH!ing for Customer Service is a philosophy taken from the World Famous Pike Place Fish Market in Seattle, Washington. In all likelihood, this fish market is the most profitable 1200 square feet of retail space in America.
It’s located right near three other fish markets that sell the same kinds of fish for the same price. Yet the Pike Place Fish Market is world famous and very successful.
The FISH! Philosophy
Work Made Fun Gets Done
The FISH! Philosophy shows you and your employees how to create a culture where people can’t wait to come to work and be their best–a culture with people looking to make a difference for their customers and each other. A culture that nurtures flawless execution of work, promotes teamwork, and is fulfilling and fun.
The FISH! Philosophy based on book FISH! and the fishmongers at the World Famous Pike Place Fish Market in Seattle, Washington. The fish market is some of the most profitable retail space in America. Yet it is located right near three other fish markets that sell the same fish for the same price.
The market doesn’t trade on product or price; they trade on creating unique customer experiences. The fishmongers at the market work in a culture where they bring passion, energy and enthusiasm to work everyday. Any organization can create this culture that will lead to and sustain success through hard-working, dedicated people.
Read Full Bio
Harry Paul is an internationally sought-after keynote speaker, known for delivering engaging, fun, and informative presentations that bring lasting change to organizations. He specializes in helping companies increase productivity and morale by energizing and empowering employees to take pride in their work, find joy in their roles, and contribute effectively to achieving the company’s goals.
With over two decades of experience, Harry has traveled the world delivering his message to thousands of organizations. He is also the co-author of seven successful business books, most notably FISH! A Proven Way to Boost Morale and Improve Results, one of the best-selling business books of all time. Through his practical, entertaining, and insightful approach, Harry Paul has established himself as a thought leader in employee engagement, customer service, and organizational culture transformation.
Harry Paul brings a wealth of experience to the stage, drawing on a distinguished career in leadership and customer experience. Over the years, he has worked with businesses of all sizes, from global corporations to small startups, helping them achieve measurable results by improving workplace dynamics. His experience spans industries, making him a versatile speaker who can relate to diverse audiences, from frontline employees to senior executives. Harry’s focus on employee engagement stems from the core belief that energized employees create exceptional customer experiences, which in turn drives organizational success.
As a co-author of the FISH! series, Harry has directly contributed to the transformation of workplaces around the globe. The principles outlined in the FISH! books, which promote a culture of positivity and active engagement, have been implemented in hundreds of organizations, including Fortune 500 companies, hospitals, schools, and government institutions. Harry’s practical, down-to-earth approach has been praised for not only boosting morale but also delivering improved business outcomes, such as higher customer satisfaction, increased employee retention, and enhanced profitability.
Harry Paul’s expertise in employee engagement and customer service is unparalleled. His deep understanding of human behavior, combined with his knowledge of business dynamics, enables him to craft presentations that resonate with audiences and provide actionable insights. Harry draws on years of studying organizational psychology, employee motivation, and customer service best practices to deliver a message that is both inspirational and practical.
One of Harry’s key strengths is his ability to connect the dots between employee satisfaction and customer experience. He believes that happy, engaged employees are the cornerstone of exceptional service, and his presentations are designed to help organizations foster a culture where employees are motivated to do their best work every day. By using stories, humor, and interactive exercises, Harry teaches organizations how to create environments where employees feel valued, appreciated, and inspired to make meaningful contributions.
Harry’s depth of knowledge is further proven by his extensive research and writing on the subject. The FISH! series, co-authored by Harry, has sold millions of copies worldwide and remains a go-to resource for organizations looking to improve their workplace culture. Harry’s other books also focus on leadership, teamwork, and customer experience, solidifying his reputation as an expert in the field.
Harry Paul’s authority in the world of keynote speaking is backed by his decades of experience and the enduring success of his publications. As a keynote speaker, he has captivated audiences across the globe with his dynamic presentations. He has spoken at numerous prestigious conferences and events, sharing the stage with industry leaders and influencers. His ability to command attention and inspire change has made him a top choice for organizations looking to create lasting improvements in employee engagement and customer satisfaction.
What sets Harry apart as an authority is his genuine passion for helping organizations succeed. He doesn’t just talk about change; he provides the tools and strategies needed to make it happen. His presentations are filled with real-world examples and case studies that demonstrate the tangible benefits of adopting a culture of engagement and positivity.
Event planners and attendees alike constantly praise Harry for his ability to leave a lasting impression, making him a must-book speaker for any event focused on organizational transformation, customer experience, or leadership development.
When event planners book Harry Paul, they are not just booking a speaker—they are investing in proven results. His consistent track record of delivering engaging, impactful, and entertaining presentations has earned him the trust of organizations worldwide. Harry’s approachable, authentic style makes him a relatable speaker who resonates with audiences at all levels. He is known for his integrity, professionalism, and commitment to delivering value to every event he participates in.
Harry’s long-standing reputation as a trusted advisor to organizations is supported by the glowing testimonials of past clients, who appreciate his ability to blend humor with practical insights. He builds trust with his audience by focusing on relatable examples, actionable takeaways, and genuine care for their success. Event planners can trust that by booking Harry Paul, they are providing their audience with a speaker who will exceed expectations and deliver results.
Harry Paul is a keynote speaker who brings unparalleled expertise in employee engagement, customer experience, and organizational culture transformation. His engaging, fun, and insightful presentations have made a lasting impact on businesses worldwide. Whether you’re looking to boost morale, increase productivity, or improve customer service, Harry’s message provides actionable solutions that deliver real results.
Booking Harry Paul through Speakers Inc guarantees event planners a speaker who not only entertains but also provides practical, valuable insights that audiences can implement immediately. His passion for helping organizations succeed shines through in every presentation, making him an ideal choice for any conference, corporate event, or workshop.
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Additional tips and takeaways
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