Geoff Ramm: Customer Service

Highlights:
  • Geoff Ramm is the creator and author of ‘Celebrity Service’ and ‘OMG Marketing’.
  • He is a multi-award winning speaker who has challenged and inspired audiences across five continents.
  • With a genuine passion and an infectious love of his subject, he’s humorous with original content and he will challenge you to greater results.
  • Geoff Ramm sees the stand out customer service and the marketing ideas from all over the world that others simply miss.

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  • Travels from: London, UK
  • **Fee range: $10,001 - $20,000

Keynote Topics

You probably think that you deliver great service, but then a celebrity walked in … and everything changed!

Discover the brilliantly unique philosophy that is ‘Celebrity Service’. See the people and the brands from all over the world who will inspire you and your organisation to create incredible customer service and word-of-mouth that will have customers beating down your door for more.

WARNING: Your customers will love you. Your competition will not.

This keynote and interactive master class will not only inspire you and your audience, but it will have you scribbling ideas down to generate unlimited ideas to stand out from the competition.

From the worlds’ most amazing business cards, promotional materials that defy the national response rates to the greatest email of all time, see how brands of all sectors and sizes stand out from the crowd with limited budgets.

Discover the marketing campaigns that generate amazing publicity and learn how they excite and engage audiences throughout the world with their social media and marketing strategies.

OMG is also available as a keynote and an interactive master class to generate unrivalled creativity which you can take forward into every marketing campaign.

Both ‘Celebrity Service’ and ‘OMG Marketing’ lead to one thing … Sales!

From upselling Arnold Schwarzenegger style at Planet Hollywood, New York to the airports of Tehran at 03:00am, through to a homeless man making sale after sale, selling his wares on the street.

This keynote and interactive session will reveal the greatest Observational Selling techniques that will transform your teams’ thinking in selling more effectively in challenging times.

“When your competition go one way, do you follow them? Or od ouy og eht rehto yaw?

Prepare to be entertained, energised and enlightened by Geoff Ramm on a journey of memorable customer service and marketing ideas that will enthral, enthuse and most certainly inspire your teams and delegates!

Geoff Ramm is the creator and author of ‘Celebrity Service’ and ‘OMG Marketing’. He is a multi-award winning speaker who has challenged and inspired audiences across five continents.

With a genuine passion and an infectious love of his subject, he’s humorous with original content and he will challenge you to greater results.

See the ‘real life’ observational content passionately delivered to enable you to look deeper, think harder and to create better, to inevitably stand out from the competition.

Geoff sees the stand out customer service and the marketing ideas from all of the world that others simply miss.

Geoff Ramm

Renowned as the ‘Billy Connolly’ of service and marketing, Geoff Ramm receives rave reviews from corporate clients, associations as well as entrepreneurial audiences for his fast-paced, high interaction.

With hundreds of observational, ideas, images, videos and stories, each presentation is personalised for you and your theme, to ensure a lasting impact and high takeaway value.

You won’t see any graphs, charts or statistics, just an abundance of ‘real life’ ideas from around the world to help transform your current ideas into greater results.

Geoff Ramm has never delivered the same speech twice, as every presentation is customised to fit the audience, which could include examples from attendees in the room or the sector that you are in.

Working with high profile clients across all industries, Geoff has worked with entrepreneurs to launch start-up enterprises without a budget and he has created marketing ideas which have become legend.

Geoff Ramm is the youngest ever President of the Professional Speaking Association UK and he is also a member of the Global Speakers Federation, as well as a recipient of the PSAE (Excellence) award in 2014 and a UK Enterprise Ambassador.

Geoff Ramm would also like to think that ‘belief’ is a factor in his metamorphosis – “When you start out, you invariably start local, but when your material and stories translate and they are passionately received in Philadelphia, Melbourne, Tehran, Quito and Cape Town, a great deal in your message, your material and you, can help you to shine on the stage”.

Geoff’s advice for anyone wanting to join the professional speaking industry: “Go for it!

However, if you haven’t owned a global brand, climbed a mountain, sailed around the world or have an Olympic medal around your neck, it will be a longer road to become recognised.

Also, you need to create a professional brand identity that sets you apart from any other speaker.

One that says ‘wow’ they look great! Plus, develop your own style, your own content, and your own stories and give it your all. And finally … treat every talk as if it were your last. One day it will be.”

Geoff Ramm currently offers three keynote presentations; Celebrity Service, OMG Marketing and WTF Selling (Well That’s Fantastic).

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