Nancy Rademaker

  • Brussels, Benelux
  • Range USD 10,001 - 20,000

Tagline: Customer Service

Talent Highlights

  • Nancy Rademaker has always been enthusiastic about people and customer-centric strategies.
  • She likes to focus on how technology influences people’s behaviour and how it helps them to share knowledge and to create and innovate.
  • Nancy is a highly rated and motivating international business speaker, she has energized many corporate events with bold presentations on the topics of digital transformation, extreme customer centricity, disruption, AI, business model change and leadership.

Travels from: Benelux, Europe

Nancy Rademaker is one of the very few female international keynote speakers to cover the impact of digitization on customer behaviour and how that affects the way companies should interact with customers.

She likes to share her first-hand experiences straight from the places where technology is shaping our future.

Nancy has over 20 years of experience in how technology was and is transforming society, working for different IT companies, amongst which five years for Microsoft in the Netherlands and Europe. She loves to share her passion for technology and combines that valuable inside information with her experience in training and education.

Nancy Rademaker has always been enthusiastic about people and customer-centric strategies. She likes to focus on how technology influences people’s behaviour and how it helps them to share knowledge and to create and innovate.

Nancy is a highly rated and motivating international business speaker, she has energized many corporate events with bold presentations on the topics of digital transformation, extreme customer centricity, disruption, AI, business model change and leadership.

In 2016 Nancy Rademaker joined nexxworks as a partner. She travels the world taking business leaders to innovation hubs like Silicon Valley, Shanghai, Shenzhen, Berlin,… using that first-hand inspiration as a continuous and valuable source, thus keeping the keynote content and examples on the cutting edge of the latest technologies, developments and disruptive new business models.

Nancy Rademaker | Customer Service

Extreme Customer Centricity In A Networked World

In her keynote “Extreme Customer Centricity In A Networked World”, Nancy helps organizations grasp how ‘The New Normal’ – in which ‘digital’ has become the norm – has transformed our work environment into a dense network. She explains how this has changed customer behaviour and the speed of the market, and how companies themselves need to become a network if they want to survive. But, above all, Nancy Rademaker – Digital Customer shows how companies have to put the customer first if they want to be successful. Not just as a nice slogan, but as a rational program of drastic change, in which processes and procedures have to be rethought from scratch: a program in which ‘digital’ plays a key role in order to give customers what they want in a warm and human manner.

Market Leadership in The Day After Tomorrow

Exponentially evolving technology is transforming the outside world like never before. The world of business, too, is changing at the same speed of light and leaders are having a hard time catching up and moving ahead to thrive in The Day After Tomorrow.

But where must they start? How can they look 30 years forward into an increasingly complex and uncertain future and translate this outlook into a workable plan for the next 3 months? How can they adopt a new mental model? Is it really all about technology? Isn’t it more about changing customer behaviour? Why should everything be fast, fun and easy? And why is data the new oil and AI a blessing?

The answer is clear. To keep evolving, you have to abandon traditional linear ways of thinking. You have to let the world inspire you. You must look beyond ‘just’ the technology. You must zoom in on the needs of your customers and put them first. Above all, you have to focus on the possibilities out there and keep experimenting.

How to get ready for an AI future?

Internet was the first wave, Mobile was the second, and now we are on Day Two of the next big wave: Artificial Intelligence. We are no longer able to imagine a world without the Internet, we will not be able to imagine a world without AI in just a few years from now. In order to prepare ourselves for this future, it is crucial to gain some understanding on the topic of AI.

Nancy Rademaker keynote speech provides an easy to understand overview of what Artificial Intelligence is and how it works. Terms like ‘algorithms, machine learning, deep learning, neural networks, narrow AI, general AI, autonomous AI, supervised learning, unsupervised learning, reinforcement learning, speech synthesis, image generation and predictive maintenance’ – to name just a few -, will finally become clear.

But most importantly, Nancy Rademaker – Digital Customer will convey what Artificial Intelligence can do and how it can contribute to improving your business, mainly through acquiring deeper customer knowledge and delivering better, more proactive and personalized customer experiences.

Nancy Rademaker – Digital Customer

Specific Topics

Healthcare in The Day After Tomorrow – Patient Centricity is THE Leading Game

Nothing is more important to us than our health, and it will be the healthcare sector that is going to be redefined completely by technology. The whole of humanity will be affected.

Digital has become the New Normal. Mobile has become the New Normal. So have Big & Small Data, Artificial Intelligence and Networks. Nancy Rademaker keynote speech thoroughly demonstrates how these technological factors have largely affected human behaviour.

Healthcare will be driven much more by consumers than physicians as the patient is taking control of his own health and his own treatment. In this hyperconnected world, any healthcare company needs to become agile and adopt a fluid strategy.

We can learn from disrupters, as they put the customer in the center of everything they do. Patient centricity will be THE leading game. A new mindset is key to survive, healthcare companies will need to rethink their strategy, but also adopt value-driven behaviour embedded in a new type of culture and accompanied by a new type of management structure.

Nancy Rademaker presentation not only focuses on the required strategic shifts, but also provides very practical things you can start doing as of tomorrow.
Using thought provoking images, short videos and a great sense of humour, this fast-paced keynote speech will appeal to anyone working in a healthcare related company!

How to organize a networked company?

The new environment is a networked one and to survive you have to become a network yourself. Traditional hierarchical structures will have to be replaced and a shift in culture is key to the success of digital transformation. In order to get your company in shape for the day after tomorrow, it needs to be able to follow the customer, so by definition it needs to be agile and networked.

Nancy Rademaker discusses the need for change in leadership, in the workforce skillset, the use of social technologies and above all, culture.

Contact us at Speakers Inc and click here to find more Motivational Speakers

Send an enquiry to Nancy Rademaker

Enquiry Form
  • Base price ({{ repeatDayCount }} {{ config.calendar.range_mode === 'nights' ? "nights" : "days" }})

    {{ priceFormat( pricing.base_price ) }}

  • Total

    {{ priceFormat( pricing.total ) }}

Event Information

Latest status updates from Nancy Rademaker, if you want to have all latest news then click the follow button.
You can then view all updates for your Newsfeed through your Dashboard on all those you follow.

Similar Speakers for consideration

There are no results matching your search.

Reset
Disclaimer
The profiles and images embedded on these pages are from various keynote speakers and talent.

These remain the property of its owner and are not affiliated with or endorsed by Speakers Inc.

Fee ranges where listed on this website are intended to serve as a guideline only.
 
All talent fees local taxes, travel and accommodation where required.
 
Fees are subject to change without notice and often vary based on a number of factors, including: schedule, timings, script writing, rehearsals, location, and other factors.
 
Please contact us with your specific event details and requirements below, and we would be delighted to provide you with a more bespoke quote.

We are actively working to have our profiles current with Keynote Speech titles, and Summaries.

Some Speakers do not have a set title or summary for their topic lists. Instead they customize for each. Other speakers only do moderated conversations.

If you do not see content here, please contact us.

We also have ample information off line that we can share as some do not want to have visible profiles and as such these are hidden pages. Or in the event we do not have the information, we can contact the speaker to provide and share.

ENQUIRE HERE