Sheri Jacobs: Leadership Strategist
Innovation speaker and leadership strategist Sheri Jacobs empowers organizations to embrace change, foster innovation, and build future-ready cultures through research-driven leadership insights.
Quick Facts:
- International keynote speaker on innovation and the future of work
- Founder and CEO of Avenue M Group
- Three-time bestselling author
- Researcher who has surveyed nearly one million people
- Formats:
- Keynote Speaker | Innovation Speaker | Leadership Strategist
- Audiences:
- Corporate leaders, executive teams, associations, innovation professionals, HR leaders, business owners, government organizations, and companies navigating organizational change, transformation, and future workforce challenges.
- Outcomes:
- Build innovation-focused cultures that encourage collaboration, experimentation, and continuous improvement.
- Develop leadership strategies that strengthen organizational agility and resilience during change.
- Equip teams with practical tools to navigate uncertainty while preparing for the future of work.
- Travels from: Denver, CO
- **US Fee range: $10,000 - $15,000
Talent Services
Keynote Topics:
The New Rules: How to Lead Innovative Teams, Navigate Uncertainty, and Thrive in the Future of Work
- Build a Culture of Trust and Innovation. Learn practical strategies to amplify every team member’s voice, creating an environment where creative thinking flourish.
- Master the Innovation Capacity Framework. Discover how to assess your organization’s readiness for change and identify the specific boundaries that may be limiting your growth potential.
- Transform Risk into Opportunity. Gain research-backed methods to reframe failure as valuable experimentation, turning setbacks into catalysts for breakthrough innovation.
Unleash Your Team’s Potential: How To Transform Your Innovation Pipeline
- Master the “Worst Idea Never” method to generate unexpected breakthrough innovations
- Learn practical strategies to build an agile, innovation-driven culture
- Develop frameworks for leveraging AI and emerging technologies to accelerate growth
Belong: The New Rules of Customer Loyalty in a Distracted World
A Keynote on Leadership, Culture, and Building Customer Loyalty That Lasts
In a world of constant noise, endless options, and shrinking attention spans, customer loyalty is harder to earn—and easier to lose—than ever before.
Discounts don’t build loyalty. Convenience isn’t enough. And even great service is no longer a differentiator.
So what actually makes customers stay?
In this engaging and insight-driven keynote, Sheri Jacobs reveals a powerful shift: the organizations winning today aren’t just creating satisfied customers—they’re creating a sense of belonging.
And that doesn’t start with marketing. It starts with leadership and culture.
Blending real-world examples, sharp insights, and actionable strategies, Sheri shows how the most successful organizations align leadership, culture, and customer experience to create deeper emotional connection, stronger loyalty, and sustained growth.
Audiences will learn why traditional approaches to customer engagement fall short—and what it takes to build relationships that turn customers into advocates, communities into ecosystems, and transactions into long-term value.
Because in a distracted world, the organizations that win aren’t the loudest.
They’re the ones customers feel connected to.
Key Takeaways
Understand the new drivers of customer loyalty—and why traditional tactics no longer work
Discover how to create a sense of belonging that turns customers into advocates
Rethink customer experience as a growth strategy—not just a service function
Talent Short Bio
Sheri Jacobs is an internationally recognized keynote speaker, innovation strategist, bestselling author, researcher, and founder and CEO of Avenue M Group. She helps organizations navigate disruption, accelerate innovation, and build future-ready cultures by combining data-driven research with practical leadership strategies that inspire meaningful and sustainable change.
Over the course of her career, Sheri has surveyed nearly one million people and partnered with more than 300 organizations to understand what enables individuals, teams, and businesses to successfully adapt in an increasingly complex world. Her evidence-based approach provides leaders with actionable insights that strengthen innovation, improve organizational agility, and unlock the collective intelligence of their people.
A three-time bestselling author, Sheri is widely recognized for helping leaders answer some of today’s most pressing business questions: how to encourage innovation without sacrificing stability, how to create environments where every voice contributes to success, and how to develop resilient organizations that embrace change as a competitive advantage. Through Avenue M Group, she has pioneered innovative methodologies that measure organizational readiness for change and equip leaders to navigate transformation with confidence.
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Fee Range Information
All talent fees exclude travel and accommodation where required.