About: Brian Solis
Brian Solis is globally recognized independent digital analyst and anthropologist. He is also an award-winning author, prominent blogger/writer, and world renowned keynote speaker.
Brian Solis is Global Innovation Evangelist at Salesforce, the global leader in Customer Relationship Management (CRM). Brian’s work at Salesforce focuses on thought leadership and research that explores digital transformation, innovation and disruption, CX, commerce, and the cognitive enterprise.
Brian Solis has been called “one of the greatest digital analysts of our time.” Brian is also a world renowned keynote speaker and an award-winning author of eight best-selling books including, X: The Experience When Business Meets Design, What’s the Future of Business and The End of Business as Usual.
In his latest book, Lifescale: How to live a more creative, productive and happy life, Brian tackles the struggles of living in a world rife with constant digital distractions.
His model for “Lifescaling” helps readers overcome the unforeseen consequences of living a digital life to break away from diversions, focus on what’s important, spark newfound creativity and unlock new possibilities.
For almost 30 years, Brian Solis has studied and influenced the effects of emerging technology on business and society. His research and books help executives, and also everyday people, better understand the relationship between the evolution of technology and its impact on people and also the role we each play in evolution.
As a result of his work, Solis also helps leading brands, celebrities, and startups develop new digital transformation, culture 2.0, and innovation strategies that enable businesses to adapt to new connected markets from the inside out.
With a loyal online audience of over 700,000 people online, his work makes him a sought-after thought-leader to leading brands, celebrities such as Oprah, Shaq and Ashton Kutcher and over 1,000 startups around the world.
Brian also hosts (r)evolution, a popular online video series that examines technology, trends and best practices and introduces viewers to the thought leaders who are blazing the trail. Guests have included Katie Couric, Mark Burnett, Shaq, Billy Corgan, and Adrian Grenier.
What can we learn from some of the colossal mistakes we have seen a great number of incumbent companies make?
How do we survive and thrive in an era of digital Darwinism?
And how did everything change so quickly?
Two major success factors are crystalized:
The rate and ability to embrace and enact digital transformation within the business, And
The development of leadership change-agents and influencers who champion innovation.
Brian presents this exciting and poignant keynote in a just-in-time session to ensure your business remains relevant in an ever-changing future.
With a magnified focus on your specific industry, Brian will unpack:
The state and future of digital transformation and how it’s changing businesses at the very core
How to identify, lead and empower business mavericks and change-makers within your organization and across your industry
How incumbent companies are making mistakes and what you can do to avoid sealing your own fate in the same way
What you can do personally to change things for the better in your career and for your company
The Intersection Where Operational and Business Model Innovation Create Next Generation Customer Experiences.
X marks the spot! Brian Solis knows what it takes to be innovative.
As one of the world’s leading voices on the subject, Brian has published numerous reports, books, and has been at forefront of customer experience innovation working with Fortune 500 companies and the startups around the world. In his work, he’s learned that innovative customer experiences help businesses outperform their peers.
In this exciting and captivating keynote Brian visualizes the future of physical, online, and hybrid experiences. He’ll also share his insider knowledge on how to reimagine touchpoints as ignite moments, unify 360 customer journeys, and create enchanting, personal experiences that customers will cherish and seek out.
Audiences will discover:
How micro-moments are reshaping the new customer journey in each of the four moments of truth
What’s really at the heart of a great experience
How experiences become memories and how to connect to people’s hearts and minds
Why transcending touch points into ignite moments electrify customer journeys
How to create customer 360 companies that align Brand Experience (BX), Customer Experience (CX), and User Experienc (UX) to change how companies work, sell, and serve
How to design customer experiences that matter to customers what Brian calls, “accidental narcissism”