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In this fun and energizing Keynote, you will learn how to refresh your culture and innovate your operations, at will.
You will know how to adapt to post-pandemic conditions and stay resilient. You will get solid ideas for hiring and retaining your workforce (even when the labor market is frustratingly tight) and how to create instant rapport for building solid relationships (based upon the proven tactics of TV talk show hosts).
While we all strive for perfection, Ross encourages your audience to embrace Relevance as a moving target.
He will detail inspiring case studies that span the landscape of retail, manufacturing, B2B, construction, tech, and healthcare.
The perfect Post-Covid Breakout Session or Spouse Event.
None of us can perform at our peak when we have been derailed by a catastrophic family event, a disruptive workplace dilemma, or a global pandemic.
How do you bounce back after the crisis has abated? Based on their book of the same name, Ross Shafer and Allison Dalvit will engage your audience by sharing their ‘blueprints for rallying’ in every imaginable circumstance.
This program is interactive, fun, emotional, and impactful.
Cracking the Experience Code in a Revolutionary Way
After writing four books and 12 HR training films on this subject, Ross has determined that “WOW-ing” the customer does NOT create loyalty. It is reducing the “POW” moments that makes customers “sticky.”
Customers want to buy from companies that don’t disappoint them…and from people who don’t make mistakes. In this highly entertaining and inspiring presentation, Ross will share the simple, yet powerful system he developed to help his clients quickly improve their customer experience scores.
(EXAMPLE: one of his larger clients raised their JD Power scores 21 points in 90 days).
The On-Demand Economy has caused customer expectations to change. Do you know what they want now?
Ross Shafer is one of the most sought after keynote speakers and seminar leaders on the subjects of Customer Urgency and Empathy, Personal Motivation, Reinvention, and Market Relevance. He has authored nine business books yet also won international stand-up comedy competitions. He’s earned six TV Emmys as a network talk and game show host yet […]
Ross Shafer is one of the most sought after keynote speakers and seminar leaders on the subjects of Customer Urgency and Empathy, Personal Motivation, Reinvention, and Market Relevance.
He has authored nine business books yet also won international stand-up comedy competitions. He’s earned six TV Emmys as a network talk and game show host yet credits his success to reselling bicycles at age 13.
He flipped cars at 15 and flipped homes at 18. After college at 21, he started buying and selling companies. The common denominator is a burning pursuit of excellence that has driven Ross to the top of every field he’s entered.
Since his early teens, Ross Shafer has been obsessed with understanding “Who succeeds? Who fails? And Why?” His confidence flourished when he discovered that there were specific blueprints for success in every job and every industry.
That understanding led to his noteworthy achievements in business, television broadcasting, book writing, professional speaking (CPAE) and even stand-up comedy. His wildly diverse career choices have allowed Ross to communicate complex ideas with great fun – and an “everyman” quality.
Today, he coaches leaders and teams on how to cross-pollinate innovative ideas about emerging trends, shifting buying habits, and the motivation of workforces during mergers and acquisitions.
His clients include 73 of the Fortune 100…as well as a broad array of associations. What most people don’t know is that Ross may have sparked the explosion of the entertainment cooking channels when he wrote a funny bestselling book, Cook Like a Stud (38 recipes men can prepare in the garage using their own tools).
Not bad for a guy who played college football (pre-concussion-era helmets) and who still aspires to get his hair right.
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Actress, writer, and activist Patricia Arquette has left an indelible mark on both the entertainment industry and the realm of social advocacy. With a distinguished career spanning decades, Arquette has garnered critical acclaim and numerous accolades for her compelling portrayals on screen. From her Oscar-winning performance in “Boyhood” to her Emmy-winning role in “Medium,” she […]
Candace Nelson is a name synonymous with innovation, passion, and sweet indulgence in the culinary world. Renowned as the co-founder of Sprinkles Cupcakes, the world’s first cupcake bakery, Candace has revolutionized the dessert industry and created an iconic brand that has become a household name. Her journey from a finance professional to a celebrated pastry […]
Jeff Havens is not your typical business growth expert. With an uncanny ability to transform complex business challenges into relatable, humorous, and actionable insights, Jeff has earned his place among the top keynote speakers across North America and Asia. Over the last decade, he has presented to over 1,000 audiences, bringing fresh perspectives on leadership, […]
Josh Sundquist is a Paralympian and bestselling author who has shared his story at events across the world. His high-energy blend of humor and inspiration motivates audiences to adopt his ski racing motto 1MT1MT (one more thing, one more time) to elevate their performance in sales, customer service, quality improvement, leadership, and more. Josh is […]
Rohit Talwar is a global futurist, award-winning and thought-provoking speaker, strategic advisor, author, entrepreneur, and the CEO of Fast Future. He delivers keynote speeches, executive education, consultancy, research, and future-focused leadership mentoring to clients internationally. He works with major corporations, governments, professional services, investors, associations, business schools, and NGOs to help them anticipate, prepare for […]
Mike Lee is a globally recognized keynote speaker, internationally sold author, and coach who shares high-performance leadership lessons from inside the hearts and minds of the NBA’s elite. With over 15 years of experience working with basketball’s top 1%, including NBA MVPs Steph Curry and Joel Embiid, Mike has cultivated a deep understanding of the […]
Dr. Astrid J. Scholz is co-founder and CFO/COO of Armillaria, a tech-for-good company that creates digital infrastructure for more effectively and equitably mobilizing data, people, and capital towards addressing the most urgent challenges of our time. Astrid Scholz | Serial Entrepreneur Integrating contemporary innovations in technology, finance, and law, Armillaria is focused on the development […]
Vito di Bari resides in Miami, FL. He maintains a global reputation of excellence as the world’s premiere futurist, innovation strategist and inspirational keynote speaker. His charming and entertaining style leaves nothing to be desired. Vito is the only keynote speaker who has given a TEDx Talk in five world continents. Vito is an esteemed […]
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