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Keynote Topics
In this fun and energizing Keynote, you will learn how to refresh your culture and innovate your operations, at will.
You will know how to adapt to post-pandemic conditions and stay resilient. You will get solid ideas for hiring and retaining your workforce (even when the labor market is frustratingly tight) and how to create instant rapport for building solid relationships (based upon the proven tactics of TV talk show hosts).
While we all strive for perfection, Ross encourages your audience to embrace Relevance as a moving target.
He will detail inspiring case studies that span the landscape of retail, manufacturing, B2B, construction, tech, and healthcare.
The perfect Post-Covid Breakout Session or Spouse Event.
None of us can perform at our peak when we have been derailed by a catastrophic family event, a disruptive workplace dilemma, or a global pandemic.
How do you bounce back after the crisis has abated? Based on their book of the same name, Ross Shafer and Allison Dalvit will engage your audience by sharing their ‘blueprints for rallying’ in every imaginable circumstance.
This program is interactive, fun, emotional, and impactful.
Cracking the Experience Code in a Revolutionary Way
After writing four books and 12 HR training films on this subject, Ross has determined that “WOW-ing” the customer does NOT create loyalty. It is reducing the “POW” moments that makes customers “sticky.”
Customers want to buy from companies that don’t disappoint them…and from people who don’t make mistakes. In this highly entertaining and inspiring presentation, Ross will share the simple, yet powerful system he developed to help his clients quickly improve their customer experience scores.
(EXAMPLE: one of his larger clients raised their JD Power scores 21 points in 90 days).
The On-Demand Economy has caused customer expectations to change. Do you know what they want now?
Ross Shafer is one of the most sought after keynote speakers and seminar leaders on the subjects of Customer Urgency and Empathy, Personal Motivation, Reinvention, and Market Relevance. He has authored nine business books yet also won international stand-up comedy competitions. He’s earned six TV Emmys as a network talk and game show host yet […]
Ross Shafer is one of the most sought after keynote speakers and seminar leaders on the subjects of Customer Urgency and Empathy, Personal Motivation, Reinvention, and Market Relevance.
He has authored nine business books yet also won international stand-up comedy competitions. He’s earned six TV Emmys as a network talk and game show host yet credits his success to reselling bicycles at age 13.
He flipped cars at 15 and flipped homes at 18. After college at 21, he started buying and selling companies. The common denominator is a burning pursuit of excellence that has driven Ross to the top of every field he’s entered.
Since his early teens, Ross Shafer has been obsessed with understanding “Who succeeds? Who fails? And Why?” His confidence flourished when he discovered that there were specific blueprints for success in every job and every industry.
That understanding led to his noteworthy achievements in business, television broadcasting, book writing, professional speaking (CPAE) and even stand-up comedy. His wildly diverse career choices have allowed Ross to communicate complex ideas with great fun – and an “everyman” quality.
Today, he coaches leaders and teams on how to cross-pollinate innovative ideas about emerging trends, shifting buying habits, and the motivation of workforces during mergers and acquisitions.
His clients include 73 of the Fortune 100…as well as a broad array of associations. What most people don’t know is that Ross may have sparked the explosion of the entertainment cooking channels when he wrote a funny bestselling book, Cook Like a Stud (38 recipes men can prepare in the garage using their own tools).
Not bad for a guy who played college football (pre-concussion-era helmets) and who still aspires to get his hair right.
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Michael Voltaggio is an American chef from Pasadena, California who is most well known for being the winner of the sixth season of Top Chef, a cooking competition reality show on the Bravo network. He competed against his brother Bryan in the show. They both ended in the finale alongside Kevin Gillespie. Judge of Top […]
Cara Brookins is a dynamic and inspiring motivational speaker known for her remarkable story of resilience, determination, and the power of self-reliance. As an author, builder, and keynote speaker, Cara captivates audiences with her unique journey of building a house from scratch using YouTube tutorials while raising her four children. Her story has been featured […]
Bill Benjamin is not your typical motivational speaker. With a background deeply rooted in mathematics and computer science, he stumbled upon a transformative realization while working in the technology industry – the power of managing emotions. This epiphany led him on a journey to become a leading authority in Emotional Intelligence (EI), eventually co-founding the […]
Robert O’Neill is one of the most highly decorated combat veterans of our time, renowned for his leadership, bravery, and resilience under pressure. A former Navy SEAL with a distinguished career spanning over 16 years, Robert’s exceptional contributions to national security have made him an iconic figure in military and leadership circles. Having served with […]
Sheena Allen is a visionary leader and celebrated keynote speaker in the realm of digital innovation, entrepreneurship, and financial inclusion. As the founder and CEO of CapWay, a neobank designed to address economic inequities and foster financial literacy, Sheena’s groundbreaking work has revolutionized how technology can empower underserved communities. Her journey from growing up in […]
Liz Bohannon is a dynamic and influential leader whose impact resonates deeply across the realms of customer service and leadership. As the co-founder and CEO of Sseko Designs, Liz has championed a unique approach to ethical business practices and leadership that intertwines social impact with entrepreneurial success. Her compelling journey from a Peace Corps volunteer […]
Dr. Chris Kuehl is a Managing Director of Armada Corporate Intelligence. He provides forecasts and strategic guidance for a wide variety of corporate clients around the world. He is the chief economist for several national and international organizations – Fabricators and Manufacturers Association, National Association of Credit Management, Finance, Credit and International Business and the […]
As one of the most dynamic and successful figures in the world of real estate, Fredrik Eklund embodies the essence of sales excellence and entrepreneurial prowess. Renowned as the number one broker, star of “Million Dollar Listing,” and bestselling author of “The Sell,” Fredrik Eklund has consistently set the bar high in the realms of […]
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