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Keynote Topics
In this fun and energizing Keynote, you will learn how to refresh your culture and innovate your operations, at will.
You will know how to adapt to post-pandemic conditions and stay resilient. You will get solid ideas for hiring and retaining your workforce (even when the labor market is frustratingly tight) and how to create instant rapport for building solid relationships (based upon the proven tactics of TV talk show hosts).
While we all strive for perfection, Ross encourages your audience to embrace Relevance as a moving target.
He will detail inspiring case studies that span the landscape of retail, manufacturing, B2B, construction, tech, and healthcare.
The perfect Post-Covid Breakout Session or Spouse Event.
None of us can perform at our peak when we have been derailed by a catastrophic family event, a disruptive workplace dilemma, or a global pandemic.
How do you bounce back after the crisis has abated? Based on their book of the same name, Ross Shafer and Allison Dalvit will engage your audience by sharing their ‘blueprints for rallying’ in every imaginable circumstance.
This program is interactive, fun, emotional, and impactful.
Cracking the Experience Code in a Revolutionary Way
After writing four books and 12 HR training films on this subject, Ross has determined that “WOW-ing” the customer does NOT create loyalty. It is reducing the “POW” moments that makes customers “sticky.”
Customers want to buy from companies that don’t disappoint them…and from people who don’t make mistakes. In this highly entertaining and inspiring presentation, Ross will share the simple, yet powerful system he developed to help his clients quickly improve their customer experience scores.
(EXAMPLE: one of his larger clients raised their JD Power scores 21 points in 90 days).
The On-Demand Economy has caused customer expectations to change. Do you know what they want now?
Ross Shafer is one of the most sought after keynote speakers and seminar leaders on the subjects of Customer Urgency and Empathy, Personal Motivation, Reinvention, and Market Relevance. He has authored nine business books yet also won international stand-up comedy competitions. He’s earned six TV Emmys as a network talk and game show host yet […]
Ross Shafer is one of the most sought after keynote speakers and seminar leaders on the subjects of Customer Urgency and Empathy, Personal Motivation, Reinvention, and Market Relevance.
He has authored nine business books yet also won international stand-up comedy competitions. He’s earned six TV Emmys as a network talk and game show host yet credits his success to reselling bicycles at age 13.
He flipped cars at 15 and flipped homes at 18. After college at 21, he started buying and selling companies. The common denominator is a burning pursuit of excellence that has driven Ross to the top of every field he’s entered.
Since his early teens, Ross Shafer has been obsessed with understanding “Who succeeds? Who fails? And Why?” His confidence flourished when he discovered that there were specific blueprints for success in every job and every industry.
That understanding led to his noteworthy achievements in business, television broadcasting, book writing, professional speaking (CPAE) and even stand-up comedy. His wildly diverse career choices have allowed Ross to communicate complex ideas with great fun – and an “everyman” quality.
Today, he coaches leaders and teams on how to cross-pollinate innovative ideas about emerging trends, shifting buying habits, and the motivation of workforces during mergers and acquisitions.
His clients include 73 of the Fortune 100…as well as a broad array of associations. What most people don’t know is that Ross may have sparked the explosion of the entertainment cooking channels when he wrote a funny bestselling book, Cook Like a Stud (38 recipes men can prepare in the garage using their own tools).
Not bad for a guy who played college football (pre-concussion-era helmets) and who still aspires to get his hair right.
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Dr. Astrid J. Scholz is co-founder and CFO/COO of Armillaria, a tech-for-good company that creates digital infrastructure for more effectively and equitably mobilizing data, people, and capital towards addressing the most urgent challenges of our time. Astrid Scholz | Serial Entrepreneur Integrating contemporary innovations in technology, finance, and law, Armillaria is focused on the development […]
Mariana Atencio is a dynamic force in the world of journalism, renowned for her insightful reporting, captivating storytelling, and empowering message of authenticity. As a Peabody award–winning journalist, author, and speaker, Mariana has garnered widespread acclaim for her ability to navigate complex global issues with compassion and clarity. Her unwavering commitment to truth-telling and her […]
Jess Ekstrom is a dynamic and inspiring speaker who has captured the hearts and minds of audiences around the world with her powerful message of resilience, innovation, and purpose-driven leadership. As the founder of Headbands of Hope, a social enterprise that has donated over one million headbands to children battling cancer, Jess exemplifies the power […]
Erica Baker is a Principal Group Engineering Manager at Microsoft. She is a former Senior Engineering Manager at Patreon, and Senior Engineer at Slack Technologies. She is an advocate for diversity and inclusion in tech, and expanding access to tech education. Erica’s career in tech began fifteen years ago doing domain administration for the University of Alaska Statewide […]
Lisa Tanzer journey to President of the $100 million optimistic lifestyle brand, Life is Good, started in 1990 when she joined the board of “Project Joy”, a small play therapy program for kids facing early childhood trauma in Boston. Today that little play group has evolved into The Life is Good Kids Foundation which positively […]
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Colette Carlson is a renowned keynote speaker, author, and human behavior expert who has dedicated her career to fostering authentic connections and empowering individuals and organizations to thrive. With her blend of humor, insight, and actionable strategies, Colette has captivated audiences worldwide, delivering transformative messages that inspire growth and drive success. She leverages her deep […]
Craig Karges is truly extraordinary! The “extraordinist” is an award-winning entertainer, a nationally recognized speaker and an author. Karges has made over five thousand appearances in 27 countries on four continents and in all fifty states. Craig Karges combines the art of magic with the science of psychology and the power of intuition to create […]
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