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10 Guiding Principles For Winning Tomorrow’s Business
Synopsis
Amazon has led the change in customers’ expectations on how, when, and where they shop and make their purchasing decisions, while innovators like Netflix, Apple, Sephora, and Spotify have altered what we expect from the products we purchase.
Technology has largely fueled these disruptions, and many traditional brick-and-mortar companies have gone bankrupt as the tried-and-true business models they built themselves around disappeared.
Messages
Learn the 10 defining strategies for a customer-experience-focused company
Implement new techniques to shift the entire company from being product-focused to being customer-focused
Gain insights through case studies and examples of how the world’s most innovative companies are offering new and compelling customer experiences
Create a leadership development and culture plan for your organization to create lasting change
Who should attend?
Learn how to adopt 10 easy-to-follow customer experience guidelines that integrate emerging technologies with effective strategies to combat disconnected processes, silo mentalities, and a lack of buyer perspective to keep up with the demands of the customer of the future.
Videos
Blake Morgan belongs to these Categories
Blake Morgan stands as a beacon in the industry of customer experience, heralded for her insightful perspectives, strategic acumen, and visionary approach. As a keynote speaker, author, and board member, she wields her expertise to guide organizations toward excellence in customer engagement and business growth. With a profound understanding of emerging technologies and consumer trends, […]
Blake Morgan stands as a beacon in the industry of customer experience, heralded for her insightful perspectives, strategic acumen, and visionary approach. As a keynote speaker, author, and board member, she wields her expertise to guide organizations toward excellence in customer engagement and business growth. With a profound understanding of emerging technologies and consumer trends, Blake is at the forefront of shaping the customer experiences of tomorrow.
Career Highlights:
Blake Morgan’s journey to becoming a thought leader in customer experience has been both remarkable and influential. Her groundbreaking insights have been honed through a wealth of experiences and accomplishments:
Why Book Blake Morgan through Speakers Inc:
Booking Blake Morgan through Speakers Inc offers numerous advantages for organizations seeking to elevate their customer experience initiatives:
1. Expertise: With over a decade of experience in the field of customer experience, Blake Morgan brings a depth of knowledge and expertise that few can match. Her insights into emerging trends, consumer behaviors, and technological advancements provide invaluable guidance for businesses looking to stay ahead of the curve.
2. Inspiration: Blake’s dynamic speaking style and compelling storytelling inspire audiences to rethink their approach to customer experience. By sharing real-world examples and practical strategies, she empowers organizations to drive meaningful change and achieve tangible results.
3. Customization: Recognizing that every audience is unique, Blake tailors her presentations to address the specific challenges and opportunities facing each organization. Whether delivering a keynote address or leading a workshop, she ensures that her content resonates with attendees and drives actionable insights.
4. Impact: The insights gained from Blake Morgan’s presentations have a lasting impact on organizations long after the event has ended. By equipping teams with the knowledge and tools they need to succeed in the rapidly evolving world of customer experience, she helps drive measurable improvements in customer satisfaction, loyalty, and business performance.
Conclusion: In an era defined by rapid technological advancements and shifting consumer expectations, Blake Morgan stands as a guiding light for organizations seeking to excel in customer experience. Through her insightful presentations, bestselling books, and strategic leadership, she continues to shape the future of customer engagement and business success.
With a track record of delivering impactful results and a passion for empowering organizations to thrive in the digital age, Blake Morgan is a compelling choice for any event or initiative focused on elevating the customer experience.
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